Well, we arrive to La Guardia International Airport, and we did not know the hotel does not pick up people from there, so, we had to pay $156.00 to get to the hotel. I called multiple times to ask at the hotel staff about the transportation, but no body put attention what I was saying about "We arrived at La Guardia" we wait there one hour until someone who answered cached what I was saying since the beginning and finally she told me Double tree by Hilton doesn't pick uppeople from La Guardia. The room was good, if there was free breakfast, we did not know anybody told us.
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Elia
พฤษภาคม 2565
It was lovely and the shuttles were a great help. The staff were friendly and helpful
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Teresa
กรกฎาคม 2565
Comfortable, close to airport,and clean. Good transport from terminals. Long-term parking helpful
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Molly
มิถุนายน 2565
I absolutely loved and appreciated the staffs effort to accommodate my extremely early 5am arrival on a red eye. They made sure I had a room to stay in and when the room wasn't my preference Rocco the night shift manager went above and beyond his job to assist in getting me a new room. He was absolutely awesome. He also checked in with me every single day during my stay to make sure everything was okay and I had all that I needed.
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Tyvella
เมษายน 2565
pool was great the kids loved it
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Andrew
กรกฎาคม 2565
Hotel staff was friendly, the room spacious and clean. The beds were very comfortable. We had booked this hotel because they had a nice crib for our 2 years old granddaughter. We had to stay overnight after waiting many hours in the line for a Corona rapid EXPRESCHECK test at Newark airport. So our family missed their plane. Then we discovered that MEDTECH company was testing for Covid in a lounge in the hotel. What a relief and joy! No line waiting! The rapid Covid test was professionally performed with certificate. It was great that it could be done in this hotel! We would definitely like to stay again here when we need to travel from Newark.
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Reinier
มกราคม 2565
overall stay is very nice. it's a nice looking hotel. with rooms looking very stylishly over the atrium
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Canadian813
ธันวาคม 2565
The room was very clean and more than expected. Resturant was very good with a great variety. Everyone was very polite and able to answer all guestions. Was glad they contracted with a company to shuttle to cruise port.
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Edward
มิถุนายน 2566
This hotel was amazing it was everything that I wanted in a hotel from cleanliness, to staff being nice, to a beautiful pool, to having a restaurant, having a lounge, just was everything that I wanted when booking a hotel
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Tazz
สิงหาคม 2565
room was spacious to accommodate 4 adults and bed was comfortable. Airport shuttle service was available every 30 minutes. Shuttle driver checks on each passengers' flight and inform of which terminal to take off from the shuttle. He also helped to load an unload luggage from the shuttle.
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Jenchoi
กันยายน 2565